56 To maximize their effectiveness, such mechanisms should meet the minimum criteria set out in Guiding Principle 31 and discussed in section C below. Q 53. How can the credibility of a tracking system be demonstrated? Tracking systems must be credible and robust if they are to help an enterprise know and show that it is respecting human rights. The clearer the indicators and the more comprehensive the processes for gathering information about the enterprise’s effectiveness, the better placed it will be to respond to criticism, should it either need or choose to do so. If the enterprise has sought the input from respected, independent external experts or stakeholders, this can also help reinforce the credibility of the resulting information. QUESTIONS TO ASK Do we already have tracking systems into which we could effectively integrate some or all aspects of tracking our human rights impact and responses? If so, are they fit for this additional purpose? What measures should we use? • Are there established and widely accepted indicators we can draw on? • Are there quantitative metrics that can be applied? • What qualitative measures do we need to ensure we are interpreting quantitative data correctly and to give us a full picture? • What indicators can we reasonably include to help us see how our responses to impact relate to women and men separately, and to vulnerable groups? What means do we have for gaining feedback from directly affected stakeholder groups or their legitimate representatives? Can our wider stakeholder engagement processes or our grievance mechanism(s) contribute to this process? In what kinds of situations should we conduct deeper root cause analyses of impact and our response to it as part of tracking? How can we ensure that lessons are learned across the enterprise?