iii CONTENTS Introduction Chapters Page 1 I. KEY CONCEPTS 5 II. FOUNDATIONAL PRINCIPLES 9 Guiding Principles 11 and 12 Guiding Principle 13 Guiding Principle 14 Guiding Principle 15 9 15 18 23 III. OPERATIONAL PRINCIPLES 26 A. POLICY COMMITMENT Guiding Principle 16 B. HUMAN RIGHTS DUE DILIGENCE Guiding Principle 17 Guiding Principle 18 Guiding Principle 19 Guiding Principle 20 Guiding Principle 21 C. REMEDIATION Guiding Principle 22 Guiding Principle 29 Guiding Principle 31 D. ISSUES OF CONTEXT Guiding Principle 23 Guiding Principle 24 26 26 31 31 36 46 52 57 63 63 67 73 76 76 82 Annexes I. The rights contained in the International Bill of Human Rights and the International Labour Organization’s core conventions II. Examples of external expert resources 87 87 90

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