63 How will we ensure that our communications do not pose a risk to individuals inside or outside the enterprise? How might we solicit feedback on our public communication to test how it is viewed and see whether there are ways to improve it? C. REMEDIATION GUIDING PRINCIPLE 22 Where business enterprises identify that they have caused or contributed to adverse impacts, they should provide for or cooperate in their remediation through legitimate processes. Q 62. Why does this matter? An enterprise cannot, by definition, meet its responsibility to respect human rights if it causes or contributes to an adverse human rights impact and then fails to enable its remediation. Having systems in place to enable the remediation of such impact in no way implies that the enterprise does not intend to respect human rights. On the contrary, it demonstrates a recognition that impact may occur despite its best efforts, and intent to ensure that respect for human rights is restored as swiftly and effectively as possible should this happen. Q 63. Does this apply even if the allegations are unfounded? No. This Guiding Principle is limited to situations where the enterprise itself recognizes that it has caused or contributed to an adverse human rights impact. It is in these situations that the enterprise is necessarily expected to enable the remediation of that impact. It may find that it has caused or contributed to adverse impact through its own impact assessments, grievance mechanism or other internal processes, or the impact may be brought to its attention by other sources and confirmed by its own investigations.