Domingo-Cabarrubias 85 earlier study which stated that civil status does not affect a call center agent’s commitment to work and willingness to stay (Manegdeg 2007), pointed out that the more important issue is whether this finding reflects reality. She revealed that in her interview with a human resource manager and a human rights specialist, respectively, of two BPO companies, they admitted that married women usually resign from their company after reporting for work for a few weeks due to the demands of work at home and in the company. Asuncion surmised that a highly stressful job, coupled with graveyard shifts would prove to be too much to married women especially if they have children to attend to and they are still in their child bearing years. However, these studies mentioned these concerns merely in passing, usually in a one-sentence or one-paragraph statement, and mostly in generalized statements that lack any specific factual basis. To date, no in-depth study has been conducted on the actual experiences of women BPO workers and the interconnections between their work and their traditional domestic or family obligations. In a paper presented to the UP Department of Women and Development Studies, Aldea et al. (n.d.) looked into the womenrelated issues and challenges in the call center industry. The paper used four case studies and interviews on women who were currently working or who used to work as agents, team leader, or manager in call centers. The interviews provide an insight on the actual experiences of the women workers, and their narration, in the “I” story format, is a welcome development for the enrichment of the growing body of research on women’s lived realities. The detailed narration of the women regarding the effects on them of working in BPO and their working experiences in general provided a gender dimension to research on global call centers. However, the paper did not delve deeper into how these experiences can be viewed in relation to the social constructions of gender and the assignment of specific roles, responsibilities and expectations to women and to men, and how, for instance, these gender constructions colored their experiences. A more exhaustive research that includes the experiences of women in the domestic sphere, in relation to their call center job, can enrich