Domingo-Cabarrubias 93 Hence, there is still no substitute for creating meaningful jobs for our people, where they wouldn’t have to turn their worlds upside down to service other people in other parts of the world. Whatever positive outcome that the call industry may have contributed, at least with respect to availability of employment and transformed gender dynamics within homes, this should not blind us to the whole picture of inequality and exploitation that brought the call center companies in our country in the first place. These foreign companies are here precisely because our government has sacrificed our workers’ humane conditions as a bargaining leverage for enticing foreign capitalists. These foreign companies are here precisely to exploit these workers in order to accumulate more profits. Our fight for women’s equality, therefore, should also be a fight for humane working conditions, and a fight against all forms of inequality, oppression and exploitation. References Aldea, Merian, and Gina Rose Chan, Jane Ebarle, Julie Taňada, J. (n.d.). “Call Center – Boon or Bane?: A Study of Women Related Issues and Challenges in the Call Center Industry.” Quezon City: Department of Women and Development Studes. (Included in the Compilation of Best Papers (2007-2009), College of Social Work and Community Development, UP Diliman, Quezon City.) Amante, Maragtas S.V. 2008. Outsourced Work in Philippine BPOs - A Country Case Study (Final Report). Quezon City: UP SOLAIR. Asuncion, Ronahlee A. 2008. “Call Center Agents' Commitment and Wilingness to Stay: A Review.” People Manager Journal 281, 19-24. Bain, Peter and Aileen Watson, Gareth Mulvey, Phil Taylor and Gregor Gall. 2002. “Taylorism, targets and the pursuit of quantity and quality by call centre management.” New Technology, Work and Employment 17, no. 3, 170-185. Bain, Peter and Phil Taylor. 2005. “India calling to the far away towns: the call center labor process and globalization.” Work, Employment and Society 19, no. 2, 261-282. Belt, Vicki, Ranald Richardson and Juliet Webster. 2002. “Women, social skill and interactive service work in telephone call centers.” New Technology, Work and Employment 17, no. 1, 20-34. Beneria, Lourdes. 2003. “Markets, Globalization and Gender.” In

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