III. Reviewing national human rights actions plans and relevant programmes to ensure human rights based approach to business is included; IV. Interacting with international and regional human rights mechanisms to report and monitor the implementation of relevant human rights instruments and standards; Noting that monitoring may involve a wide range of activities and NHRIs may wish to consider and discuss them within various regional and international meetings. C. Complaints Handling NHRIs with complaint handling functions could consider: I. Promoting within the community and the business sector an awareness of their respective roles in monitoring and receiving complaints of human rights violations by business entities, as well as other remedies; II. Handling complaints related to corporate human right abuse using their quasi-judicial powers, including through conciliation, mediation, and making recommendations or orders to improve the situation; III. Co-operating in the development of a database on the regulatory framework and remedies available in their respective jurisdictions; IV. Utilising their complaints mechanisms, and the outcomes of complaints and inquiries, to monitor on-going practices of business entities; V. Working closely with the judiciary to promote access to justice, and handling cases related to public interest litigation. D. Mediation and Conciliation    Mediate between enterprises, trade unions, governments and victims of business-related abuse; Assist the victims of business-related abuse to seek redress and compensation; Refer cases to the domestic jurisdiction for follow-up 14. NHRIs may further consider:  Establishing partnerships with organisations in the area of corporate social responsibility including the including the UN Global compact, the media, academia, business organisations, trade unions and national, regional and international organisations.  Reviewing in each ICC Regional Network national Action Plans on Business and Human Rights prepared by each NHRI; 4

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