Accounts of social media users found to violate the TOCs can be disabled. The same is true for telephone companies. But users with the propensity for or willful intention to use the internet for illegal and harmful purposes, can easily create new accounts under different identities. As for the phone companies, pre-paid SIM cards are readily available, cheap, and do not require registration, making it easy to replace disconnected cellular phone connections. She later realized that her fight for justice was no longer her own... Telecommunications companies, ISPs and other service providers are explicit in their terms and conditions: they are under no legal obligation to monitor or screen how their services are used. They leave it with the users to report, and only after a complaint is substantiated will they take action. This is problematic because even if there are unusual and suspicious digital traffic data they will not voluntarily monitor or report to authorities. In the case of cyber-pornography in Cordova, for example, even if a series of raids have been carried out there is still no apparent effort on the part of service providers to cooperate with authorities. Phone companies, on the other hand, claim that they do not keep an archive of text messages or SMS contents, but they keep transaction records. Unless a victim is able to save the messages she received from a harasser for example, she does not have evidence to prove her complaint. The privacy policies of service providers state that confidentiality of a client’s information will be protected and will not be disclosed without the consent of the client, but under international and national laws, these intermediaries are required to submit to subpoenas, warrants or court orders. Data preservation policies are time-bound and therefore restrictive. The intermediaries store their data for a limited period of time; if it took time for arrests and prosecution to occur – and they do take a long time in the Philippines – important data would have been deleted. Dynamics of Justice research sought to document what ‘obtaining justice’ meant to the victims/ T hesurvivors of technology-driven VAW. Of the three cases, only one victim (Ruby) was willing and available for interview, hence first-hand information on the subject is limited. 18 <End Violence: Women’s Rights and Safety Online>

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