16
officials refer women to the PNP, PAO, MSWD, or DOH, if the officials and the
complainants agree there is a need to do so.
In region 5, both FGD participants who represent service providers and community
women report that the flow of case management in their regions have complete stages
guided by a standard flowchart. Barangays or CSOs are often the first entry point of
women who are assisted in filing complaints through the PNP and PAO. Women are
examined medically and their accounts of incidents are recorded and kept as evidence.
Region 5 is active in monitoring their VAW desks and in conducting research on GBV
investigations and criminal patterns in their region.
Other service providers from regions 12 and CARAGA observed that if not the barangay,
women file complaints through the PNP. According to CSO representatives from regions
1, 4A, 9, 10, 12, and CARAGA, most cases are settled only at the barangay level in their
areas. In region 12, apart from the Barangay Health Office, GBV is reported to MSWDO
or their local Muslim leaders. However, there is often no follow up to cases after they are
reported and in some instances, cases are settled through the religious and cultural
elders. It has been observed that even as settlement of cases, while prohibited under the
law, is still often practiced on the ground.
Currently Available Services for Survivors of GBV
Service providers and CSO representatives offer basic services to women who seek help
after experiencing GBV. This section describes commonly accessed services and
institutional practices for GBV management according to different regions.
The most commonly accessed and widely available service in majority of regions is
counseling. Through local CSOs and LSWD offices, counseling includes mental health
first aid, planning, and guidance on legal procedures. Apart from counseling, legal
assistance is commonly sought by women through government service provider referrals
to PAO, PNP, and in some, the IBP. Of legal procedures, women often avail of the
Barangay Protection Order (BPO), especially in regions 2, 3, 5, 8, 12, and CARAGA.
Government services for GBV victims include livelihood assistance in regions 1, 2, 4A,
and 5. Indigenous people from regions 1, 4B, 5, 10, 8, and 11, are given financial
assistance for transportation and logistical costs in filing cases. Medical expenses are
provided by local governments in regions 5, 8, 9, 11, and CARAGA. Only regions 5, 8
and 10, have temporary shelter provisions for GBV affected women and children. Less
common government provisions related to GVB include the referral of survivors to
alternative learning systems (ALS) and child protection services.
Some CSOs support women through legal processes, this is by guiding them to through
the legal maze and providing assurance and community support throughout difficult
stages of their cases. In region 5, there are women’s centers with rooms for breast feeding
mothers, play areas for children, and private quarters for counseling. Other areas do not
have the same provisions.