84 Gender Matters interviews and prolonged observations on the day to day lives of the workers, both at home and in the workplace, to have a clearer understanding of the factors that contribute to their well-being. More important to highlight is the study’s findings that well-being score for each dimension does not differ whether the respondent is male or female. The researchers concluded that gender is not a factor in achieving well-being. It may be true that there was no significant difference in the perception of well-being between females and males, plausibly due to the fact that the respondents were young college graduates with relatively lesser or no reproductive obligations. The result may not be the same in case of married men and married women, or even to solo parents or single mothers. Moreover, it may also be important to explore the researchers’ findings that many of the respondents were breadwinners, and that majority of them were still living with their parents. Does this mean that their household obligations or needs are being taken care of by their families? Do they have complete freedom to decide on matters such as how to spend their money, where to go after their work, or how to spend their free times? All in all, majority of the above-cited literature on the effects of working in call center have not fully scrutinized the gendered impact of BPO work on women. Gender Matters in the Workplace: Studies on the Effects of Call Center Work on Women The question regarding the gender-differentiated effect of call center work on women is by no means new. Taylor and Bain (2005) mentioned that women, who constitute half the workforce, are particularly affected by conflicts between working hours and the demands of task performance, and domestic, family and social responsibilities and expectations. Ofreneo et al. (2007) cited the findings of the Occupational Health and Safety Center (OHSC) under the Department of Labor and Employment, which singled out the health and safety problems facing women employees in the CC-BPO industry, especially the solo parents, the pregnant women, and the lactating mothers. Asuncion (2008), commenting on an