Domingo-Cabarrubias 83 three call center companies disclosed that they can no longer spend time with their families like they used to. Recently, Dizon and Gregorio (2010) did an exploratory study on the well-being of single young adults, males and females alike, working as call center agents. The respondents were single college graduates belonging to the age bracket 20-26. The results of the survey and follow-up interview show that the well being of single young adults working as call center agents are basically satisfactory. The study also showed that time constraints from the job did not affect the family relations of the respondents. Work was not seen as a stressor in the family relations. This is not consistent with earlier studies showing that the combination of night time work and constant schedule change takes its toll on agents’ family life. Pico (2006), for instance, asserted that working at night and sleeping at day time would normally lessen their opportunities for social interaction and be more limited to the social environment in the call center which is mainly composed of co-workers who may follow the same routines. The combination of night-time work and constant schedule change takes its toll on agents’ health, social and family life. However, it must be pointed out that the focus of Dizon and Gregorio’s study were single young adults who may have lesser or no domestic obligations. As the researchers explained, single young adults are typically shown to be able to adapt easily and relate to their work. Besides, the data was primarily based on surveys of 100 (50 single males, 50 single females) call center workers in Quezon City, which was carried out by distributing questionnaires to agents who fit the criteria (single and between 20 to 26 years old). The respondents may or may not have answered the questionnaires carefully and meticulously, considering that according to the researchers, they distributed the questionnaires to those who frequent establishments such as mini-stop. Out of those who returned the questionnaires, the researchers chose 15 males and 15 females for follow-up interview. The questions centered on the perception of the employees regarding their physical wellbeing, leisure, spiritual, financial, peer and intimacy, family, work, mental health. The data collected may be enriched by more in-depth

Select target paragraph3