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This Principle does not propose that an enterprise should reveal publicly all the
issues identified in its ongoing assessments of human rights impact or the steps
it takes to mitigate every risk identified. It is first and foremost about being able
to communicate its general approaches to addressing its human rights risks,
and may include, in some instances, communication on its specific responses
to a particular human rights impact.
If the enterprise has significant human rights risks, the higher public interest
dictates a need for more formal and regular public reporting to account for the
systems the enterprise has in place to mitigate those risks and to address any
harm that may occur.
Q 56. What should an enterprise be able to communicate?
The prior steps in the human rights due diligence process enable an enterprise
to identify its actual and potential human rights impact, to act on the findings
and to track how effectively it is responding. These processes and their results
provide the body of information an enterprise needs to have available to it in
order to communicate as and when appropriate.
Some communications may focus on the enterprise’s general approaches to
addressing human rights risks, in particular potential impact on those human
rights that are most salient to its operations. For instance, a retail company
should be able to communicate how it addresses potential or actual human
rights abuses in its supply chain. Enterprises with high water use should be
able to communicate how they address the related risks to human rights.
Pharmaceutical companies should be able to communicate how they ensure
that drug trials are conducted safely and with adequate information and
consent.
Some communications may be specific to an individual impact and how it is or
will be addressed. For instance, a mine with a spill from a tailings pond should
be able to communicate how it has addressed, or is addressing, the potential
or actual human rights impact of that incident. If security forces that guard an
oil and gas company’s installations attack local villagers, the enterprise should
be able to communicate how it is addressing the resulting human rights abuses
and the risk of their recurrence.
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