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Looking beyond the enterprise itself, various resources are available, many of
them at no cost (see examples in annex II).
In many situations, large enterprises or those with significant human rights risks,
in particular, will find it invaluable to consult individuals who are representative
of those stakeholder groups most likely to be affected by their operations.
These representatives can bring important perspectives on how the enterprises
could have an impact on human rights and the potential significance of that
impact. They will also be able to advise how the wording of the draft policy
commitment is likely to be viewed by these important stakeholders groups.
Q 25. How does the public policy commitment relate to internal
policies and procedures?
The implications of the overarching policy commitment need to be understood
internally and reflected in relevant internal policies and procedures. It is
through them that the commitment is put into practice and can be embedded in
the values of the enterprise.
In a small enterprise with very limited human rights risks, it may be sufficient to
provide a policy note to staff, highlighting the responsibility to respect human
rights and key issues for their attention (for example, non-discrimination), what
this means for staff practices and what accountability there will be (including
the consequences for breaches).
In a large enterprise, it will often be necessary to have additional internal
human rights policies that elaborate the implications of the policy commitment.
These might be particular to different departments, such as procurement,
human resources, production, sales, etc. It will also be necessary to make sure
that other policy areas and procedures are aligned with those related to human
rights. If such alignment does not take place, it can be much more difficult for
the enterprise to meet its responsibility to respect human rights when problems
arise.
For instance, if the buying division of a toy company makes decisions without
regard to how they may impact the ability of suppliers to comply with labour
rights standards, the enterprise risks contributing to adverse human rights
impact. If a construction company rewards operational staff purely on their
speed in building new infrastructure and without regard to whether they harm
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