In terms of adequacy, the insufficiency of resources points to the importance
of organizational structure and governmental commitment in improving the quality
of service delivery. Still, there is good availability and awareness of social protection
programs in the country, and there are a variety of programs that cater to the
different needs of the population.117 There is still room for improvement, especially
when it comes to facilities and services that can serve geographically isolated and
disadvantaged areas.
Fig. 5 Monitoring
the Realization of
the Right to
Cultural
Participation and
Social Security in
Region XI
8-9 May 2019
During
the
consultations
in
City118,
Digos
the
ESCR Center
immediately made an impact on the participants realization of their right to social
security. The SSS Digos branch was able to provide valuable information about social
insurance and their programs to the participants. They also answered queries and
clarifications and more importantly, allowed the participants sign into the agency’s
programs and become beneficiaries. This was particularly useful for the indigenous
participants as they do have a hard time interacting with the agency because of how
far the nearest office is from their place of residence.
117 Annex 2, Social Protection Map
118 8-9 May 2019, Avenue One Hotel, Digos City.
32
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