• • Challenges Reporting and • investigation • Providing support • services • • Best Practices • • need to change into civilian clothes to interact with victims (WCPD) Incest cases since most victims have difficulty sharing (MHO) MSWD explained that one of the challenging cases they handle are complaints related to physical abuse; some women are caught in the cycle of abuse; Take in complaints and process blotter; cases are forwarded to MSWD for counseling (WCPD) Other victims will opt for compromise agreement (MSWD) Provision of case support. transportation support where clients are escorted to the hospitals for medico legal, etc (WCPD) facilitate compromise agreement; financial support; referral to appropriate agencies for further action (MSWD) Budget for financial grant sometimes takes time to release (MSWD) Implemented Batang Pulis program where PNP conducted lectures to elementary students. This program is in partnership with local elementary schools MSWD ensures that even clients from far flung barangays are assisted; they also conduct counseling Flow of Management Case (specific to the service provider) Themes Responses Entry points for • Some cases are referred by LGU; most cases are directly GBV cases filed in the office (WCDP) • clients normally go directly to MSWD with no referral from the barangay • Referred by BLGU, PNP or MSWD (MHO) Available services • support in filing cases; transportation support to and from the hospital with police escort (WCPD • Counseling, facilitation and monitoring of compromise agreement (MSWD) • Medico legal, medical examination (MHO) At which point in • If case is filed, court determines resolution. (WCPD) the process of • WCPD considers case closed if they have already issued a GBV intervention certificate for cases that were not filed in court (WCPD) do women often • If the case has already arrived into a compromise agreement, exit the formal or if case is already handled by PNP the MSWD already helping system of consider it closed; however, they still provide post care the service interventions such as monitoring and counseling. provider? 7

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