● The Commission on Human Rights’ Gender Ombud Guidelines included a protocol
on handling cases of women with disabilities. The CHR also regularly conduct
activities promoting the SRHR of women with disabilities. These activities include
consultations on the human rights issues of women with disabilities, peer
facilitated capacity-building sessions and Training of Trainors for women with
disabilities, module development on their basic human rights, and the conduct of
a National Inquiry focusing on women with disabilities.
3.3.3. Health Service Providers’ limited capacity to provide disability inclusive services,
equipment, and facilities
The RH service providers’ capacity to meet—at the very least—the minimum basic
needs of women with disabilities, is constrained by a lack of personnel with appropriate
skills, a lack or limited awareness of disability needs and rights, and a lack of facilities
and equipment for women with disabilities.
There were limited to no specialists that could attend to the health and care needed by
women with disabilities across Inquiry sites. The Women and Child Protection Unit
(WCPU) of Agusan del Norte Hospital had no permanent psychiatrist in their office. This
caused delay in a case that needed a psychiatric examination as court evidence. In a
similar vein, the PNP in Manila is faced with delayed investigations due to the absence of
an in-house clinical psychologist or psychiatrist who will conduct the evaluation of women
clients with cognitive impairment. The Women and Children Protection Desk (WCPD) of
Butuan City only had one male medico-legal in-charge of all cases in the CARAGA region.
The chief of the WCPD acknowledged this as an issue when dealing with rape victims. The
City Health Office of Malaybalay could not provide free hearing aids due to the absence
of specialists that could provide a prescription.
Across all Inquiry sites, deaf and/or hard-of-hearing women with disabilities complained
about lack of SLIs in frontline offices at the national, regional, and LGU levels. This was
corroborated by interviews with service providers; they confided that SLIs remained a gap
in their provision of services. Testimonies from CAR and Region VII surfaced issues related
to the lack of sign language capabilities. A police officer from Cebu, for example,
expressed the need for proper training in sign language, “We would like to ask the
government to provide us proper training in sign language. It’s hard to interpret the deaf
or hard-of-hearing clients when we try to communicate with them. What we usually do
to understand them is to ask them to draw or write on a piece of paper.” According to a
WCPU Officer from Butuan, “[Effective] communication with the deaf and/or hard-ofhearing victims of violence and/or abuse is critical. Getting their testimonies and other
information relevant to their cases requires someone who has technical knowledge in
understanding their language. Otherwise, the information that could be gathered will
either be lacking, twisted, and/or exaggerated. Hence, unreliable.” The gap in the
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