Domingo-Cabarrubias 89 interviewed by Aldea et al. mentioned that she could not laugh, she had to restrain her anger, and she could not show her emotions because she had to attend to 100 calls in a day and 500 calls in a week. All these can lead to stress and burnout, which can manifest not only within the workplace but in personal relationships as well. Stress brought about by constantly dealing with irate customers can lead to depersonalization and ultimately, to emotional exhaustion (Sharma & Lohumi 2010). One of the biggest challenges for them is to remain resilient in face of anger and hostility of customers. This may lead to depersonalization which is characterized by a detached and emotional callousness. A worker in this phase will take a cool, distant attitude towards work and customers. Depersonalization is a stage where worker protects self from the onslaught of stress by "zooming out" emotionally and start treating customers impersonally. Depersonalization ultimately leads to diminished personal accomplishment and high levels of emotional exhaustion is characterized as viewing coworkers and clients as objects, instead of human beings. Derry and Kinnie (2002) found that routine work of call handlers in BPO centers is associated with emotional exhaustion which means lack of energy and feeling that one's emotional resources have been used up and these workers finally become detached, cynical and callous, and their sense of personal accomplishment diminishes. (Sharma & Lohumi 2010, 46) These tendencies may have an effect on the working women’s family and personal lives. Job-related stress and burnout may have implications on the traditional character which has come to be expected of women, that of being caring and nurturing. Additionally, call center work may create a distinctive pattern and lifestyle among the employees. As observed by Dizon et al. (2010), young adults in call centers who do night shift develop a distinct pattern of routines compared to those in regular day jobs. Ofreneo