Protocols insensitive nor humiliating remarks whether seriously or jokingly that could make embarrass the victim or make her feel uncomfortable. The use of vulgar language during the interview should be avoided and investigators and lawyers should always refrain from exhibiting hostile attitudes towards women. • Ensure that, in the course of the interview, lawyers/ investigators must listen very well to what the woman-victim is saying; and observe what she does not say or hesitates to open up as a possible sign of confusion, trauma, or shock; and be able to determine the immediate need for referral of the woman-victim to professional counselling and other support services, as the case may be; • During the interview, present the different options available to the woman survivor while at the same time respecting the woman’s decision with respect the progress of the case; Option for support services offered by the Government and NGOs shall be provided, and assistance in seeking protection orders shall be provided whens so requested. • Ensure that the information gathered, including the case records and real identity of the victim shall be treated with utmost confidentiality in accordance with the law. Post Interview • Inform the woman of the process to be followed in the case and provide contact numbers for purposes of follow-up and monitoring; • Understanding that the provision of legal services is but one of the needs of women victim-survivors, the investigator shall at all times ensure that appropriate referral be made for medical, psychosocial, and other support services. Importance of such services shall be explained to the woman-survivor. 97 Specific concerns to the more vulnerable within the women sector • Indigenous Women The Constitution advocates for the promotion and protection of the rights of indigenous cultural communities (ICCs) or indigenous peoples (IPs) in the country, they being among the vulnerable, marginalized and disadvantaged sectors. To give teeth to this constitutional mandate, Congress enacted Republic Act No. 8373, otherwise known as “The Indigenous Peoples’ Rights Act of 1997” ensuring respect for the inherent and inalienable distinct character, sacred human dignity, and unique identity of indigenous peoples as peoples.151 Sec. 25 of the same law provides that “the indigenous cultural communities/indigenous have the right to special measures for the immediate, effective and continuing improvement of their economic and social conditions, including in the areas of employment, vocational training and retraining, housing, sanitation, health and social security. Particular attention should be paid to the rights and special needs of indigenous women, elderly, youth, children and differently-abled persons.” Indigenous peoples often have much in common with other neglected segments of societies, i.e. lack of political representation and participation, economic marginalization and poverty, lack of access to social services and discrimination152.Women IPs are special class within a vulnerable class, they being more vulnerable to abuse, exploitation and discrimination. Recognizing the vulnerability of Indigenous Women, investigators, lawyers and other officers involved in the protection and promotion of women’s rights shall observe cultural sensitivity in the conduct of human rights investigation and in the provision of legal aid and support services. This means: 1. That investigators and lawyers assigned in investigating human rights complaints of indigenous peoples, specially indigenous women and children should be duly trained in the field of indigenous people’s human rights 151 IPRA, Section 4(d). 152 UNPFII Factsheet of Indigenous Peoples CHR Gender Ombud Guidelines