Source: NLRC 2019 Performance Report In order to encourage the settlement of more labor disputes through amicable settlement, the NLRC is implementing a Double Barreled (2 Cycle) Conciliation-Mediation Program consisting of two (2) stages: (a) first, through mandatory conciliation-mediation prior to compulsory arbitration pursuant to the Singe-Entry Approach (SEnA) Rules of Procedure; and (b) mandatory conciliation-mediation during compulsory arbitration pursuant to the 2011 NLRC Rules of Procedure, as amended. The Single Entry Approach (SEnA) is described as “an administrative approach to provide a speedy, impartial, inexpensive, and accessible settlement procedure of all labor issues or conflicts to prevent them from ripening into full-blown disputes or actual labor cases. It was first introduced through Department Order 107-10 and later institutionalized through the enactment of Republic Act 10396 in 2013 providing for a 30-day mandatory conciliation-mediation for issues arising from labor and employment (i.e., governed by employee-employer relations). As a form of conciliation-mediation intervention, the main objective is to effect amicable settlement of the dispute among the differing parties wherein a neutral party, the SEnA Desk Officer (SEADO), assists the parties by giving advice, or offering solutions and alternatives to the problems. Labor dispute issues that may be settled through SEnA include, among others: 1. 2. 3. 4. 5. 6. 7. termination or suspension of employment issues; claims for any sum of money, regardless of amount; intra-union and inter-union issues, after exhaustion of administrative remedies; unfair labor practices; closures, retrenchments, redundancies, temporary lay-offs; OFW cases; and any other claims or issues arising from employer-employee relationship (except for occupational safety and health standards, involving imminent 61