CTI elevated the case before the Supreme Court by way of petition for review on certiorari under Rule 45 of the Rules of Court. On July 8, 2019, the Supreme Court rendered its decision finding that Sales is entitled to partial disability benefits only in the amount of US$11,757.00 plus 10% attorney’s fees and six percent (6%) interest from the date of the filing of the claim on October 4, 2006, until fully paid. It took more than twelve (12) years of litigation before Sales was finally awarded partial disability benefits. His case stayed at the Supreme Court level for eight (8) years, more or less. Fortunately for Sales, he was also awarded by the Supreme Court a 6% interest on his claims counted from the date he filed his complaint before the NLRC on October 4, 2006, until fully paid. Just how long does it really take to resolve with finality OFW cases for money claims arising out of illegal dismissal or violations of the overseas employment contract that go through the entire judicial process? Single Entry Approach (SEnA) NLRC Labor Arbiter NLRC Commission Proper Court of Appeals (CA) Supreme Court (SC) The process starts with the Single Entry Approach (SEnA) as required under DOLE Department Order No. 151-16, series of 2016, entitled “Implementing Rules and Regulations of Republic Act No. 10396, or “An Act Strengthening Conciliation-Mediation as a Voluntary Mode of Dispute Settlement for all Labor Cases, amending for this purpose Article 228 of Presidential Decree No. 442, as amended, otherwise known as the Labor Code of the Philippines.” Under this system, all issues arising from labor and employment, which necessarily includes OFW cases, shall be subject to a 30-day mandatory conciliation-mediation services of the SEnA. Single Entry Assistance Desks (SEADs) were established, among others, in the NLRC, POEA, OWWA, and Philippine Overseas Labor Offices (POLOs) for the purpose of 18

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