There are also rampant issues and concerns within the 4Ps particularly in the selection and qualification of beneficiaries as the participants reported instances of political accommodation in their inclusion/exclusion from the NHTS-PR. 130 They also reported delays and unreasonable deductions in the payouts of the cash grants. 131 The participants also felt that the requirements needed to claim benefits are restrictive. Aside from system or process issues, there are also logistics issues as access to government offices and accredited health facilities is hindered due to the distance between them and the place of residence of the participants. 132 This is especially difficult for the indigenous participants as most of them live in far-flung areas. Even agencies such as the SSS have admitted that they have trouble reaching these areas due to the inherent133 risks and perils. PhilHealth has also acknowledged that the lack of service providers and doctors willing to be placed in GIDAs impacts the agency’s accessibility and availability.134 In improving the quality of service delivery, the agencies have several action plans in the pipeline. DSWD is advocating for the LGUs for full and proper implementation of its initiatives with a special emphasis on data and report submission. The data and reports are needed for proper implementation of basic social services and initiatives.135 GSIS, aside from expanding its products and services, wants to take advantage of mobile technology to improve its connectivity and accessibility. 130 Annex 5 and 5.1 131 Annex 5.1 132 Annex 5.1 FGD in Digos City with Indigenous Peoples 133 Annex 4.4 and 4.5 Interviews with SSS, (travel time, winds, advice from coast guard, etc.) 134 Annex 4.2 and 4.3 Interviews with PhilHealth Representatives 135 Consultation with DSWD Region XI 24 April 2019 35

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