What are the best practices? Atty. Tugade of PAO: The parties involved are made to reconcile or make an agreement Dr. Santos of Pangasinan State University: Conduct seminars and trainings Mr. Paragas of the Provincial Legal Office: The same with PAO where parties are made to reconcile. Atty. Evangelista of the Office of the Mayor: The same also with PAO Ms. Santos of MSWDO-Lingayen: Conduct seminars and trainings to barangay officials on how to handle VAW cases On Question # 3 Flow of case Management What are the entry points for GBV cases to come formally into contact with the government services? Ms. Santos of MSWDO-Lingayen: First, the client goes to the barangay and then goes to the office to file the case and to validate with the PNP. Atty. Evangelista of the Office of the Mayor: When the clients go to the office usually they ask for assistance but they should show interest Mr. Paragas of the Provincial Legal Office: The office is only concern with administrative cases when client file a complaint against a government employee. Dr. Santos of Pangasinan State University: Cases are client base. They go to the guidance office to report the case but others are reluctant to file a case. Atty. Tugade of PAO: Cases are client base What are the available services for GBV survivors provided by the service provider? Ms. Santos of MSWDO -Lingayen: Counseling, financial support but everything is documented and sometimes, the office refer them to other agencies. Atty. Evangelista of the Office of the Mayor: Services provided are through the office of the DSWD 9 | Page