Accessibility means that the social protection programs are easily attainable, understandable and affordable, irrespective of age, disability, ethnicity, geographical location or other factors. The state should ensure the participation of the beneficiaries and their right to receive information regarding programs and initiatives. They should actively pursue removing bureaucratic obstacles in the enjoyment of the right to social security, such as complex forms or requirements that are much harder to obtain for marginalized groups such as birth certificates for indigenous peoples. General Comment 1918 states the following elements of accessibility: Coverage; Eligibility; Affordability; Participation and Information; and Physical Access.19 Adaptability means that the social protection program should be constructed in ways that recognize and accommodate the local context. For example, outreach and information about a program should be adapted to reach the most vulnerable segments of society, who may be illiterate, by using channels such as radio, and be available in languages used by minority and indigenous groups. 20 Acceptability refers to sensitizing a social protection program toward the multiple forms of discrimination that might arise at the intersection of sex, race, gender, class, ethnicity, disability, civil, political, social, or other status and backgrounds21 that has the intention or effect of nullifying or impairing the equal enjoyment or exercise of the right to social security. Adequacy describes the minimum levels of the amount and duration of the assistance, for the beneficiary to realize his or her rights to an adequate standard of living and a dignified life. Recommendation 202 22 from the International Labour Organization (ILO) provides guidance in building comprehensive social security 18 Ibid. Par 23. 19 Benefits must be provided in a timely manner and beneficiaries must have physical access to receive benefits and information. 20 Par 1. “Standards of Accessibility, Adaptability, and Acceptability” Available from http://socialprotectionhumanrights.org/framework/principles/standards-of-accessibility-adaptability-and-acceptability/ (3 June 2019) 21 Ibid. Par 5. 5

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